Any commercial organization needs progress – in respect of its business activities, profitability and growth vertically and horizontally. For achieving this overall progress, the vital aspect needed is Customer Confidence.
If every customer related to the organization as consumer is satisfied with its processes, functionalities, products, quality assurance systems and procedures, and places their trust with the organization fully, all the above factors of progress becomes automatic. More number of consumers brings forth more sales, volume of business, profitability and thereby continued prosperity.
Well – the million-dollar question is the way to build Customer Confidence? The organization in question cannot contact each and each customer, and explain them their process capabilities; stages of production; how they ensure complete quality assurance in each stage; and the way they ensure highest quality products at affordable prices are delivered to the customer etc.
In the same way, not every customer can visit the organization and see for themselves, whether all the above parameters are adhered impeccably, to realize total quality assurance. Here comes the assistance of ISO Certification, official certification by International Standards Organization – which will be obtained through the help of ISO Certification Services. allow us to explain now taking an example of an Australian Industrial Manufacturing Organization.
This organization is manufacturing and supplying everywhere the planet top quality Australian Oats. As of today, the planet consumers are alright conscious of the characteristics of “Consumerism” – that’s “buying highest quality products at lowest prices” – because of the web .
In addition to product quality, the manufacturers need to abide by the Legislations enacted by the Law of the Land, in ensuring that by their production processes there’s no damaging impact on environment – air; noise; water or other sorts of pollution. the last word consumer is additionally keen that the merchandise coming to them is “environment-friendly”.
As such, so as to hold on their business in Australian soil and also convince their end-users of the merchandise , Your Company has got to obtain ISO Accreditation. This certification they can’t get, unless and until they satisfy the stipulations imposed by ISO Certification authorities and that they are completely and comprehensively fulfilled in each and each stage of manufacture; and also preventing the ill-effects of environmental pollution.
Earlier, there was only ISO Certificationhip , which certified that the organization follows effective Quality Assurance Systems in manufacturing processes. The principle of this certification is “if the method is true – the end-product need to be right”. Any product which is sold with the label of ISO 9001-2008 Certification will instantly get Customer Confidence overwhelmingly anywhere – nationally and internationally.